Make It Right

The Manufacturing Podcast

Make It Right - The Manufacturing Podcast

Manufacturing industry experts discuss the advancements, challenges, solutions and opportunities in this highly technical industry.

Sample Our Next Episode!

A Preview Episode 28: Culture & Its Impact on Effective Communications Along Your Supply Chain

Even at the best of times communicating can be difficult. When you add in language and cultural differences it becomes very complex. This week on the Make It Right podcast my guest is Mark Yudell, President of Remy Chic. He has worked for years sourcing raw materials and working with manufacturing processes in multiple countries and he provides insights on how to engage in effective communications along the supply chain. Full show coming Friday!

Make It Right - The Industry Experts

Episode 27: Brand Loyalty & the Impact of Organics in the Beauty & Health Products Industry

This week on the Make It right Podcast it is part 2 of Janet’s conversation with beauty and health products industry veteran Patty Schmucker. With 40 years in the industry she provides valuable insights on the power of brand loyalty. She also discusses the organics product industry from her perspective as a pioneering distributor who was right at the forefront of the organics industry.

Episode 26 - Making It In the Beauty & Health Products Industry

This week on the Make It Right podcast a fascinating look at the highly competitive, highly regulated beauty and health products industry. Patty Schmucker, leader of strategic business development with the Kirschner Group and President of American Made Beauty talks about sourcing ingredients, managing regulations, brand loyalty and what exactly is in that jar.

Episode 25 -The Power Shifts of Transformational Change

In the last decade consumers have become more vocal and selective about what goods they support. This has pushed large manufacturers of consumer goods to pursue significant changes across their businesses. These changes require a huge culture shift. This week on the Make It Right podcast we discuss the challenges with Donzel Leggett, Vice President, Global Manufacturing Excellence at General Mills.

Episode 24 - Achieving Continuous Improvement & ROI Along the Supply Chain

Neal Dellett has 30 years as a Continuous Improvement consultant and practitioner working with billion dollar name brands. This week on the show we discuss the ROI of continuous improvement, how to bring around the skeptics and how to get all the teams to work together.

Episode 23 - Continuous Improvement = Continuous Change

Neal Dellett has more than 30 years as both consultant and practitioner leading continuous improvement programs in the industry and for several “billion dollar brand” supply chains. This week on the Make It Right podcast he explains how pursuing continuous improvement is a process of continuous change and he discusses best practices on how to manage this change.

Episode 22 - The Impact of Automation on the Competitiveness of Emerging Markets

Supply chain strategist Filippo Mauri has extensive experience working with and leading teams around the world. In part two of their conversation he shares his insights with Janet on the growth he sees in emerging markets and how companies who upgrade their machinery and improve their labour standards in those markets will be a force in the coming years.

Episode 21 - How to Succeed as a Leader in a New Country & New Culture

When you take a leadership position in a new country and new culture there is a lot you need to learn and understand if you want to be accepted and successful in your new role. Gaining trust and support is not easy but extensive experience has taught supply chain strategist Filippo Mauri that openness and curiosity are key. He has extensive experience working with and leading teams around the world. He shares his insights on how to succeed as a leader in a new country and new culture and what you need to know before you even get there.

Episode 20 - The Visibility Benefits of Supply Chain Digitization

Vaneet Khurana, a Global Operations & Supply Chain leader and an expert in vendor collaboration & compliance discusses the visibility benefits of supply chain digitization and the role it can play in a company’s success.

Episode 19 - Establishing a Cost & Quality Balance in the Supply Chain

Vaneet Khurana is a Global Operations & Supply Chain leader and an expert in vendor collaboration & compliance. This week on the Make It Right podcast we discuss the challenges of establishing a balance between cost and quality in the supply chain.

Episode 18 - What to Look for on the Factory Tour

In Episode 18 of the Make It Right podcast Kevin Snook discusses what CEOs and other leaders should be looking for on the factory tour so they can propose changes that can improve the process and support the success of the business. With decades of experience in manufacturing he also shares where to get started making those changes to achieve maximum impact.

Episode 17 - The Dos and Don'ts of the Factory Tour

The Factory Tour is an important part of a leader’s job as it has the power to motivate or obliterate the confidence of your front line team. Kevin Snook, author of Make It Right, shares some cautionary tales on what not to do as a leader on the factory tour. He also shares insight on how leaders can inspire with the right approach to get maximum impact and engagement from their team.

Episode 16 - Using Tax Credits to Fuel Manufacturing Growth

John Madsen is Vice President & Manufacturing Practice Leader at Black Line Group, an organization that provides R&D Tax Credit Expertise to companies. He shares stories on how manufacturing companies have saved tens of thousands of dollars via tax credits and have used that money to reinvest, become more competitive and in some cases completely transform their businesses.

Episode 15 - Extracting the Value from Customer Complaints

Customer complaints can provide huge value and insight to a company. Kevin Snook talks to Janet Eastman about how best to handle and manage through customer complaints to extract that value and secure a loyal customer.

Episode 14 - The Time Value of Data for Fast Moving Manufacturing

In Episode 14 Janet speaks with Vincent Casagrande, CTO of LUCIDi4, about the time value of data for fast moving manufacturing and offers tips for getting started with real time data.

Episode 13 - Artificial Intelligence, Enemy or Enabler

In Episode 13 Janet and Kevin look at the impact Artificial Intelligence is having on the manufacturing industry and how that impact varies in different countries. They also discuss the prevention power of Quality Assurance.

Episode 12 - The Future of the Diaper Industry with Carlos Richer

This is part 2 of Janet’s conversation with diaper manufacturing industry expert Carlos Richer. He joins Janet to discuss the future of diapers and how those in the industry should try out their products occasionally. :>) Carlos wants to develop the next generation of disposable diaper experts and he is hosting an intensive KnowDiaper event for people working in the industry on October 16-17 in Houston, TX. Visit KnowDiaper.com for more information.

Episode 11 - The Tweeting Diaper!

You will be amazed at the technologies used and required in the materials and manufacturing of diapers. Carlos Richer is a diaper manufacturing industry expert with more than 30 years in the business. He is also the founder of the Disposable Diaper Network (DDN) – one of the largest LinkedIN groups of its kind. He joins Janet to discuss the evolution of the diaper and how the industry is taking advantage of current technologies and social platforms to improve the product. Carlos is also hosting an intensive KnowDiaper event for people working in the industry on October 16-17 in Houston, TX.

Episode 10 - Cranking Up the Dimmer Switch to Achieve Employee Engagement

Maintaining enthusiasm on the job day after day is not easy for employees or management. Perhaps your manufacturing company is unknowingly suffering from the dimmer switch effect which produces a culture of disengagement and lethargy. On this episode of the Make It Right podcast Kevin Snook provides insight on how to “crank up the dimmer switch” and re-energize your employees.

Episode 9: Automation, Artificial Intelligence and Pursuing Safety to Lower Insurance Rates

Kevin takes questions from listeners regarding manufacturing automation, artificial intelligence and the ALIGN process. He also discusses how pursuing safety can lower a manufacturing company’s insurance rates.

Make It Right - The Book Series

In this series Kevin expands on the ALIGN process as detailed in the “Make It Right” book.

Chapter Eight - Possible Roadblocks on the Journey

How the ALIGN process will put you in good shape to adjust to the roadblocks you will encounter on your journey to improving your business. Please note it may take a few seconds for audio to play.

Chapter Seven: N - Nurture Feedback & Recognition

People work because they have to but they also work because they want to make a contribution. In this chapter Kevin discusses the power of positive feedback and recognition and how it can be a powerful motivator within an organization when delivered with sincerity and authenticity. Please note it may take a few seconds for audio to play.

Chapter Six: G - Give Help and Support

In the 21st century it seems we are all short on time. In this chapter Kevin Snook redefines “the Meeting” in a way that frees up people’s time and cuts to the chase on decision-making. Please note it may take a few seconds for audio to play.

Chapter Five: I - Inspire with Information

This chapter gets into the data dig that is required to “Make It Right” and it looks at why real-time data is so key to achieving success in manufacturing. Kevin has worked with manufacturing companies in 26 different countries and he as seen the power of data first hand. Please note it may take a few seconds for audio to play.

Chapter Four - L - Lead with the Frontline

How to create a master plan to move your business forward that has “buy in, input and support” from all employees – from the front line to the C suite. Please note it may take a few seconds for audio to play.

Chapter Three - A - Aim from the Heart

Kevin outlines what is involved in Step 1 of the ALIGN process – Aim from the Heart – and why it works. Please note it may take a few seconds for audio to play.

Chapter Two - The Manufacturing CEO

Kevin discusses the challenges of the 21st Century Manufacturing CEO and how the ALIGN process can rescue them from the day to day emergencies to focus on the growth potential of the business. Please note it may take a few seconds for audio to play.

Chapter One - Breaking the Mold

Chapter One – Breaking the Mold:  Kevin Snook discusses how he came to develop a simple and proven approach that aligns the frontline with the bottomline to achieve significantly improved results for consumer goods manufacturers. Please note it may take a few seconds for audio to play.

Your Hosts

Kevin Snook

As an entrepreneur, founder and consultant to hundreds of manufacturing companies across more than 25 countries, Kevin has a deep sense of what it takes to deliver the magic combination of growth and stability in manufacturing companies through a process that is user engaging and simple.

Janet Eastman

As a former radio and television host Janet has more than 25 years of experience talking to people about their work. From international rock stars to global business leaders, she has learned that it is passion that fuels their endeavors.

Make It Right - The Book

Over the past 30 years I have had the pleasure of working with tens of thousands of frontline manufacturing employees. Most of these people work extremely hard, often in some of the most challenging environments. In most cases, their families are dependent on their income, and their income is dependent on the success of the company. I have seen people rightly and wrongly hired and fired. I have seen people work 14 hour days with a two-hour commute. I have seen people laid off as a company or division folded, and I have seen new businesses rise from nothing, bringing hope to thousands. I have seen people’s careers threatened by safety accidents, and I have seen companies fold due to poor output quality. And I feel for them. In almost every case, the hardship to the employee and their family could have been avoided had a better process been in place.

The book is a gateway to changing the life of the manufacturing leader and, therefore, the lives of the hundreds or thousands of employees that work for him or her.

Kevin Snook