Episode 138: Understanding the Spokes on a Continuous Improvement Wheel

“There are several proven CI methodologies that work and guess what, they all centre around ensuring that the people who do the work are empowered, involved in and trained on continuously improving the processes they do every day at work.” That comment is from Shane Wentz, a Certified LEAN Six Sigma Master Black Belt who has worked with the US Army, Siemens, Nike and others on their Continuous Improvement mandates. Shane is the co-owner of A Change in Latitude Consulting www.acilconsulting.com and he joins Kevin Snook and Janet Eastman to discuss the 5 key spokes on the continuous improvement wheel that all feed the centre … the frontline employees.