Posts Tagged :

factory automation

Episode 15: Extracting the Value from Customer Complaints

Customer complaints can provide huge value and insight to a company. Kevin Snook talks to Janet Eastman about how best to handle and manage through customer complaints to extract that value and secure a loyal customer. Join Kevin and Janet for Episode 15 of the Make It Right podcast.

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Episode 15: Extracting the Value from Customer Complaints
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Episode 14 – The Time Value of Data for Fast Moving Manufacturing

In Episode 14 Janet speaks with Vincent Casagrande, CTO of LUCIDi4, about the time value of data for fast moving manufacturing and offers tips to get started using real time data.

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Episode 14 - The Time Value of Data for Fast Moving Manufacturing
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A Preview of Episode 15 – Extracting the Value from Customer Complaints

In Episode 15 Kevin Snook discusses how customer complaints are of huge value to a company when handled correctly. Full show coming Friday!

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A Preview of Episode 15 - Extracting the Value from Customer Complaints
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Episode 13: Artificial Intelligence – Enemy or Enabler?

In Episode 13 Janet and Kevin look at the impact Artificial Intelligence is having on the manufacturing industry and how that impact varies in different countries. They also discuss the prevention power of Quality Assurance.

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Episode 13: Artificial Intelligence - Enemy or Enabler?
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A Preview of Episode 13: Artificial Intelligence – Enemy or Enabler?

Check out the preview of Episode 13 where Janet and Kevin look at the impact AI is having on the manufacturing industry and discuss the prevention power of Quality Assurance. Full show coming Friday!

Make It Right
A Preview of Episode 13: Artificial Intelligence - Enemy or Enabler?
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Episode 9: Automation, Artificial Intelligence and Pursuing Safety to Lower Insurance Rates

Kevin takes questions from listeners regarding manufacturing automation, artificial intelligence and the ALIGN process. He also discusses how pursuing safety can lower a manufacturing company’s insurance rates.

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Episode 9: Automation, Artificial Intelligence and Pursuing Safety to Lower Insurance Rates
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