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DDN

Episode 15: Extracting the Value from Customer Complaints

Customer complaints can provide huge value and insight to a company. Kevin Snook talks to Janet Eastman about how best to handle and manage through customer complaints to extract that value and secure a loyal customer. Join Kevin and Janet for Episode 15 of the Make It Right podcast.

Episode 15: Extracting the Value from Customer Complaints
Industry Experts

 
 
00:00 / 0:12:51
 
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A Preview of Episode 13: Artificial Intelligence – Enemy or Enabler?

Check out the preview of Episode 13 where Janet and Kevin look at the impact AI is having on the manufacturing industry and discuss the prevention power of Quality Assurance. Full show coming Friday!

A Preview of Episode 13: Artificial Intelligence – Enemy or Enabler?
Industry Experts

 
 
00:00 / 0:00:51
 
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Episode 11: The Tweeting Diaper

You will be amazed at the technologies used and required in the materials and manufacturing of diapers. Carlos Richer is a diaper manufacturing industry expert with more than 30 years in the business. He is also the founder of the Disposable Diaper Network (DDN) – one of the largest LinkedIN groups of its kind. He joins Janet to discuss the evolution of the diaper and how the industry is taking advantage of current technologies and social platforms to improve the product.

Episode 11: The Tweeting Diaper
Industry Experts

 
 
00:00 / 0:14:39
 
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