Promo 58: Customer Focused – What It Really Means and How to Achieve It
If you think your business is truly customer focused but you aren’t getting the results you expect, listen to what Todd Hockenberry has to say on the Make It Right podcast.
If you think your business is truly customer focused but you aren’t getting the results you expect, listen to what Todd Hockenberry has to say on the Make It Right podcast.
Neal Dellett has 30 years as a Continuous Improvement consultant and practitioner working with billion dollar name brands. This week on the show we discuss the ROI of continuous improvement, how to bring around the skeptics and how to get all the teams to work together.
Neal Dellett has 30 year as a Continuous Improvement consultant and practitioner working with billion dollar name brands. This week on the show we discuss the ROI of continuous improvement, how to bring around the skeptics and how to get all the teams to work together. Full show coming Friday!
Neal Dellett has more than 30 years as both consultant and practitioner leading continuous improvement programs in the industry and for several “billion dollar brand” supply chains. This week on the Make It Right podcast he explains how pursuing continuous improvement is a process of continuous change. Full show coming Friday!
Supply chain strategist Filippo Mauri has extensive experience working with and leading teams around the world. In part two of their conversation he shares his insights with Janet on the growth he sees in emerging markets and how companies who upgrade their machinery and improve their labour standards in those markets will be a force in the coming years. Full show coming Friday!
Vaneet Khurana, a Global Operations & Supply Chain leader and an expert in vendor collaboration & compliance discusses the visibility benefits of supply chain digitization and the role it can play in a company’s success.
Coming up on Episode 20 – Vaneet Khurana, a Global Operations & Supply Chain leader and an expert in vendor collaboration & compliance discusses the visibility benefits of supply chain digitization and the role it can play in a company’s success. Full show coming Friday!
Vaneet Khurana is a Global Operations & Supply Chain leader and an expert in vendor collaboration & compliance. This week on the Make It Right podcast we discuss the challenges of establishing a balance between cost and quality in the supply chain.
Coming up on Episode 19 – Vaneet Khurana is a Global Operations & Supply Chain leader and an expert in vendor collaboration & compliance. In Part One of our conversation he talks about the challenges of establishing a balance between cost and quality in the supply chain. Full show coming Friday!
Customer complaints can provide huge value and insight to a company. Kevin Snook talks to Janet Eastman about how best to handle and manage through customer complaints to extract that value and secure a loyal customer. Join Kevin and Janet for Episode 15 of the Make It Right podcast.