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Episode 16: Using Tax Credits to Fuel Manufacturing Growth
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John Madsen is Vice President & Manufacturing Practice Leader at Black Line Group, an organization that provides R&D Tax Credit Expertise to companies. He shares stories on how manufacturing companies have saved tens of thousands of dollars via tax credits and have used that money to reinvest, become more competitive and in some cases completely transform their businesses.

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Episode 16: Using Tax Credits to Fuel Manufacturing Growth
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Episode 15: Extracting the Value from Customer Complaints
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Customer complaints can provide huge value and insight to a company. Kevin Snook talks to Janet Eastman about how best to handle and manage through customer complaints to extract that value and secure a loyal customer. Join Kevin and Janet for Episode 15 of the Make It Right podcast.

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Episode 15: Extracting the Value from Customer Complaints
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Episode 14 – The Time Value of Data for Fast Moving Manufacturing
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In Episode 14 Janet speaks with Vincent Casagrande, CTO of LUCIDi4, about the time value of data for fast moving manufacturing and offers tips to get started using real time data.

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Episode 14 - The Time Value of Data for Fast Moving Manufacturing
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A Preview of Episode 15 – Extracting the Value from Customer Complaints
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In Episode 15 Kevin Snook discusses how customer complaints are of huge value to a company when handled correctly. Full show coming Friday!

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A Preview of Episode 15 - Extracting the Value from Customer Complaints
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Episode 13: Artificial Intelligence – Enemy or Enabler?
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In Episode 13 Janet and Kevin look at the impact Artificial Intelligence is having on the manufacturing industry and how that impact varies in different countries. They also discuss the prevention power of Quality Assurance.

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Episode 13: Artificial Intelligence - Enemy or Enabler?
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Episode 12: The Future of the Diaper Industry with Carlos Richer
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This is part 2 of Janet’s conversation with diaper manufacturing industry expert Carlos Richer. He joins Janet to discuss the future of diapers and how those in the industry should try out their products occasionally. :>) Carlos wants to develop the next generation of disposable diaper experts and he is hosting an intensive KnowDiaper event for people working in the industry on October 16-17 in Houston, TX. Visit KnowDiaper.com for more information.

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Episode 12: The Future of the Diaper Industry with Carlos Richer
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A Preview of Episode 13: Artificial Intelligence – Enemy or Enabler?
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Check out the preview of Episode 13 where Janet and Kevin look at the impact AI is having on the manufacturing industry and discuss the prevention power of Quality Assurance. Full show coming Friday!

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A Preview of Episode 13: Artificial Intelligence - Enemy or Enabler?
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Episode 10: Cranking Up the Dimmer Switch to Achieve Employee Engagement
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Maintaining enthusiasm on the job day after day is not easy for employees or management. Perhaps your manufacturing company is unknowingly suffering from the dimmer switch effect which produces a culture of disengagement and lethargy. On this episode of the Make It Right podcast Kevin Snook provides insight on how to “crank up the dimmer switch” and re-energize your employees.

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Episode 10: Cranking Up the Dimmer Switch to Achieve Employee Engagement
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Episode 11: The Tweeting Diaper
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You will be amazed at the technologies used and required in the materials and manufacturing of diapers. Carlos Richer is a diaper manufacturing industry expert with more than 30 years in the business. He is also the founder of the Disposable Diaper Network (DDN) – one of the largest LinkedIN groups of its kind. He joins Janet to discuss the evolution of the diaper and how the industry is taking advantage of current technologies and social platforms to improve the product.

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Episode 11: The Tweeting Diaper
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