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Kevin Snook

Episode 17: The Dos and Don’ts of the Factory Tour

The Factory Tour is an important part of a leader’s job as it has the power to motivate or obliterate the confidence of your front line team. Kevin Snook, author of Make It Right, shares some cautionary tales on what not to do as a leader on the factory tour. He also shares insight on how leaders can inspire with the right approach to get maximum impact and engagement from their team.

Episode 17: The Dos and Don’ts of the Factory Tour
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Episode 15: Extracting the Value from Customer Complaints

Customer complaints can provide huge value and insight to a company. Kevin Snook talks to Janet Eastman about how best to handle and manage through customer complaints to extract that value and secure a loyal customer. Join Kevin and Janet for Episode 15 of the Make It Right podcast.

Episode 15: Extracting the Value from Customer Complaints
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Episode 13: Artificial Intelligence – Enemy or Enabler?

In Episode 13 Janet and Kevin look at the impact Artificial Intelligence is having on the manufacturing industry and how that impact varies in different countries. They also discuss the prevention power of Quality Assurance.

Episode 13: Artificial Intelligence – Enemy or Enabler?
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Episode 10: Cranking Up the Dimmer Switch to Achieve Employee Engagement

Maintaining enthusiasm on the job day after day is not easy for employees or management. Perhaps your manufacturing company is unknowingly suffering from the dimmer switch effect which produces a culture of disengagement and lethargy. On this episode of the Make It Right podcast Kevin Snook provides insight on how to “crank up the dimmer switch” and re-energize your employees.

Episode 10: Cranking Up the Dimmer Switch to Achieve Employee Engagement
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Episode 9: Automation, Artificial Intelligence and Pursuing Safety to Lower Insurance Rates

Kevin takes questions from listeners regarding manufacturing automation, artificial intelligence and the ALIGN process. He also discusses how pursuing safety can lower a manufacturing company’s insurance rates.

Episode 9: Automation, Artificial Intelligence and Pursuing Safety to Lower Insurance Rates
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Chapter Eight – Possible Roadblocks on the ALIGN Journey

How the ALIGN process will put you in good shape to adjust to the roadblocks you will encounter on your journey to improving your business. Please note it may take a few seconds for audio to play. Chapter Eight – Possible Roadblocks on the ALIGN JourneyMake It Right   Play/Pause Episode 00:00 / 0:17:52 Rewind…

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Make It Right – Chapter 7: N – Nurture Feedback & Recognition

Make It Right – Chapter 7: N – Nurture Feedback & Recognition:  People work because they have to but they also work because they want to make a contribution. In this chapter Kevin discusses the power of positive feedback and recognition and how it can be a powerful motivator within an organization when delivered with sincerity and authenticity.

Make It Right – Chapter 7: N – Nurture Feedback & Recognition
Make It Right

 
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Make It Right – Chapter 5: I – Inspire with Information

Make It Right – Chapter 5: I – Inspire with Information:  This chapter gets into the data dig that is required to “Make It Right” and it looks at why real-time data is so key to achieving success in manufacturing. Kevin has worked with manufacturing companies in 26 different countries and he as seen the power of data first hand.

Make It Right – Chapter 5: I – Inspire with Information
Make It Right

 
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Make It Right – Chapter 6: G – Give Help and Support

Make It Right – Chapter 6: G – Give Help and Support:  In the 21st century it seems we are all short on time. In this chapter Kevin Snook redefines “the Meeting” in a way that frees up people’s time and cuts to the chase on decision-making. 

Make It Right – Chapter 6: G – Give Help and Support
Make It Right

 
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Make It Right – Chapter 4: Lead with the Frontline

Chapter Four – L – Lead with the Frontline: How to create a master plan to move your business forward that has “buy in, input and support” from all employees – from the front line to the C suite.

Make It Right – Chapter 4: Lead with the Frontline
Make It Right

 
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